Doblin's Ten Types of Innovation
Innovation can come from anywhere in the organization and from anyone. It is not the sole domain of a CTO, R&D department, or engineering organization. Jay Doblin has done a wonderful job of organization innovation into ten unique types. These are:
- Business Model - How you make money.
- Networks and Alliances - How you join forces with other companies for mutual benefit
- Enabling Processes - How you support the company's core processes and workers
- Core Processes - How you create and add value to your offerings
- Product Performance - How you design your core offerings
- Product System - How you link and/or provide a platform for multiple projects
- Service - How you provide value to customers and consumers beyond and around your products
- Channel - How you get your offerings to market
- How You Brand - How you communicate your offerings
- Customer Experience - How your customers feel when they interact with your company and its offerings
These ten types served as the structure for a paper on "The CTO and Innovation". This discusses the contributions that a CTO can make to innovation in all ten of these categories.
The Ten Types of Innovation (Copyright 2002, Doblin Inc.) are explained in more detail in his own table here.